WNCSource Transportation Services understands that access to safe, reliable transportation can impact the quality of life for many Henderson County residents. Each day, our professional team of schedulers, dispatchers, drivers and vehicle maintenance work hard to ensure our passengers have a clean, safe, and comfortable ride.
Helping neighbors connect! Tired of having to depend on family or friends for a ride? You can regain your independence! WNCSource provides transportation to a variety of destinations including medical appointments, grocery shopping, senior activity programs, school, work training, and other needs.
Whether you (or someone you know) could use a lift to be a little more independent, take a look at our transportation programs below to see what may fit your needs!
Main Office
526 7th Ave E
Hendersonville, NC 28792
Mailing Address
PO Box 685
Hendersonville, NC 28793
Hours of Operation
6:30 A.M. – 6:30 P.M.
Monday – Friday
Phone: 698-8571
WNCSource is able to serve a variety of transportation needs for Henderson County residents through the support of Federal, State and local community grants and private donations. There is no fee to use our Community Transportation services. Donations are voluntary and greatly appreciated. There is NO requirement to donate to be able to ride.
Many of these services are door-to-door! Due to high demand, our transportation schedules fill up fast. It is recommended to call at least 2-3 weeks in advance with your requests for local appointments and 3-4 weeks ahead for appointments outside of the county.
WNCSource offers transportation for seniors (age 60+) to the Senior Lunch congregate meal program at the First United Methodist Church (204 6th Ave. W, Hendersonville). We also offer transportation for shopping destinations in Henderson County. Based on availability.
WNCSource provides medical trips for Henderson County residents (all ages) to and from doctor’s offices, clinics, and hospitals five days per week. Based on availability.
Our handicap-accessible vehicles provide medical trips for Henderson County residents 60 years or older or those with a disability; to and from doctor’s offices, clinics, and hospitals five days per week. Disabled individuals who work and need regular transportation to their workplace are encouraged to ride with us! Based on availability.
Henderson County residents 60 years or older who live in qualifying areas are eligible for transport to various stores once a week for grocery shopping. Where you live determines what day of the week you are eligible to shop on. Based on availability.
The general public (any age) who live in qualifying areas of Henderson County can call and request transportation on one of our vehicles. Based on availability.
WNCSource is the contract provider of Apple Country Public Transit and ADA Paratransit services for Henderson County. Apple Country Public Transit operates three public transit routes every Monday through Friday from 6:30AM to 7:30PM. The Red and White routes run hourly, while the Blue route runs every 90-minutes.
Apple Country Public Transit route maps and operating schedules can be found on the Henderson County Public Transportation webpage.
Title VI was enacted as part of the landmark Civil Rights Act of 1964. It prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. WNCSource is committed to delivering high-quality services and does not discriminate or deny services based on race, color, national origin, sex (including gender identity and/or sexual orientation), creed, age or disability.
To file a Title VI discrimination complaint download and complete the Title VI Complaint Form
Submit the completed Title VI Complaint form to:
WNCSource Transportation
Bobby Kimmons, VP of Human Resources
PO Box 685
Hendersonville, NC 28793-0685
or email completed Title VI Complaint form to: bkimmons@wncsource.org
The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against people with disabilities in everyday activities. The ADA guarantees that people with disabilities have the same opportunities as everyone else to enjoy employment opportunities, purchase goods and services, and participate in state and local government programs.
To file an ADA complaint, submit the completed ADA complaint form found in the link below to:
Bobby Kimmons, VP of Human Resources
PO Box 685
Hendersonville, NC 28793
Ph. (828) 693-1711
Bkimmons@wncsource.org
ADA Complaint must be filed within 180 days of alleged discrimination.
The Americans with Disabilities Act (ADA) requires a process for individuals to file complaints and if necessary, appeal decisions related to alleged ADA violations. To address the ADA requirement that, if an individual files an ADA complaint and is dissatisfied with the agency’s decision, that they have the right to appeal the decision to a higher level within the agency.
Any ADA or Reasonable Modifications Appeal will be heard by a separate person or committee than who made the original decision. An appeal may be filed by contacting the Henderson County Transportation Advisory Board (TAB) at 828-697-4819.
Private transit systems must provide people with disabilities an equal opportunity to benefit from their services. WNCSource will make reasonable modifications to its policies and procedures upon request. To make a request, please call (828) 698-8571 and speak with the Director of Transportation.
Reasonable Modification Request Form
If an individual files an ADA Reasonable Modification complaint and is dissatisfied with the WNCSource’s decision, they have the right to appeal the decision to a higher level within the agency. Any Reasonable Modifications Appeal will be heard by a separate person or committee than who made the original decision. An appeal may be filed by contacting the Henderson County Transportation Advisory Board (TAB) at 828-697-4819.
WNCSource strives to provide safe, dependable and comfortable transportation services in Henderson County. We invite you to let us know how we can serve our neighbors better! Please use the forms below to provide your feedback.
WNCSource General Suggestion/Complaint Form
WNCSource se esfuerza por brindar servicios de transporte seguros, confiables y cómodos en el condado de Henderson. ¡Le invitamos a compartir cómo podemos servir mejor a nuestros vecinos! Utilice los formularios a continuación para enviar sus comentarios.
Formulario general de sugerencias y quejas de WNCSource (español)
